project
Wayfield
A proof-of-delivery system for a drayage carrier. Drivers capture the delivery on a tablet at the door and the record is sealed there, rather than travelling back to the office on a paper slip that can go missing.
- pilot
In pilot with 17 drivers
the problem
Proof of delivery lived on paper. Slips went missing between the truck and the office, and when a customer disputed a delivery, finding the right paperwork took days if it turned up at all. Every lost slip was a delivery the company could not prove it made.
what I built
A driver writes the delivery up at the door and it is finished there.
- Mobile proof-of-delivery capture, signatures and photographs
- Document storage, so a record is filed rather than carried
- Delivery search, so the office pulls up any delivery in seconds
- A driver workflow that refuses to seal an incomplete record
- Office-side access to everything a driver has sealed
where it is now
In pilot with a drayage carrier in British Columbia. Seventeen drivers are set up on it.